Our Story
Jason & Kathy
FOUNDERS
The Journey To Success
Founded in 2016 by Jason and Kathy Stover, D.O.L.L.S. Cleaning Service, Inc. started as a small yet determined residential cleaning company under the name College D.O.L.L.S. with Cleaning Towels. Our journey began humbly in a 200-square-foot basement office in St. Clair Shores, MI. Through hard work and a commitment to excellence, we quickly outgrew that modest space, and today, we operate from a 2,500-square-foot office that better suits our growing team and expanding service offerings.
The Path to Growth
From our early days as a residential cleaning company, we have continually evolved to meet our clients’ needs. In 2021, we expanded our services by adding carpet cleaning, and D.O.L.L.S. Cleaning Service, Inc. became a name that stands for versatility and quality. We now offer a comprehensive suite of cleaning options, including upholstery cleaning and tiles/grout cleaning. Clients can choose from flexible scheduling options—whether it’s one-time, weekly, bi-weekly, or monthly cleanings—and even selective room cleaning for focused, tailored solutions.
Our Mission for Excellence
Through a culture of respect, integrity, and teamwork, we strive to create a positive experience for our clients and team members alike. We hold ourselves to the highest standards, embracing feedback as a tool for growth and improvement. Our goal is to deliver top-quality cleaning with a compassionate approach, because we believe together, we can make the world a cleaner, brighter, and more caring place.
WE BELIEVE IN EXCEPTIONAL CUSTOMER SERVICE
We prioritize our client’s needs and satisfaction, striving to provide a seamless and pleasant experience with every interaction.
Our People-Centered Approach
At D.O.L.L.S. Cleaning Franchising, people are at the heart of our business. We value our relationships with both our dedicated D.O.L.L.S. Cleaning Specialists and our loyal Customers. As an interpersonal company, we believe in cultivating quality, individualized connections that bring a personal touch to everything we do. Open communication is key to our success; we actively seek Customer feedback, using it to continuously improve and uphold our high standards. This commitment to accountability drives us to make things right, ensuring every client feels valued.
What Sets Us Apart
The difference at D.O.L.L.S. Cleaning® lies in our people and their unwavering commitment to quality and professionalism. Our staff undergoes comprehensive training and uses advanced cleaning techniques, ensuring the highest standards of cleanliness and efficiency. We offer a level of care that goes beyond basic cleaning, tailoring our services to meet the unique needs of each client. Every job is approached with a personalized touch and a commitment to delivering the best possible experience.
Our Service Areas
We are proud to offer D.O.L.L.S. Cleaning® services across multiple markets, bringing our reliable and personalized cleaning solutions to homeowners and businesses alike. Wherever you are, you can count on us to deliver unmatched cleaning services that meet your needs.
Let’s Get in Touch!
D.O.L.L.S. Franchising LLC
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Available Markets
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